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company description:
if you are interested in the above position plaese email your resume to hrcanada@tiemx.com. kindly include the position title in the subject line.
this is an outstanding opportunity to build your career with a first-class organization. timex is recongized as one of the top 5 fashion brands in north america, and a worldwide leader in the wacth indsutry.credit returns and cancellations as per assigned deadlines
•checks and expedites orders to ensure accuracy of data, and product is shipped on the customer’s requested shipping date
•coordinate the receipt of incoming product with inventory control and distribution departments based on a set of priorities and allocate inventory when received to ensure proper allocation of product,
key responsibilities include:
•processes all types of orders, maximum fill rates are achieved.wal-mart, sears etc, bay, zellers.only those selected for an interview will be contacted, however, we would like to thank all applicants for their interest.these include edi transmissions and manual order entries. no phnoe calls or agecnies please.organiaztional and interpresonal communciation sklils,
•excellent prolbem-solivng, analtyical.
the timex comapny has been recognized for its innoavtion and leadreship in the watch industry for 150 yeras, and contniues to make plnas for the next 150. you will also enojy a comprehensive benefits package, in addition to a competitive salary.
•investigates customer or sales force complaints pertaining to orders
•process credit returns, ensuring that company targets are met on a monthly basis
•maintains and files all relevant output pertaining to customer orders on a weekly basis
•provides customers with general assistance on product related enquiries
•trouble-shoot problems and find more efficient ways to handle tasks and improve processes within the department.
job description:
reporting to the senior operations manager, the bilingual senior order services correspondent is responsible for the processing of customer orders on a timely basis.
•fluency in both oral and written english and french.
•proficiency in microsoft word, excel and oracle is a must. customers and management as required, provides order information to sales.
qualifications
•post secondary education along with one to two years experience in order services
•experience working with major retailers eg. knowledge of a+ is an asset.
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